Refund policy

At ADIN, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns & Exchanges

You may request a return or exchange within 14 days of receiving your order.

To be eligible, the item must:

  • Be unused, unworn, and unwashed.

  • Be in its original condition.

  • Have all original tags attached.

  • Be returned in its original packaging, where applicable.

Non-Returnable Items

Items purchased during sales, promotions, or clearance events are not eligible for return or exchange unless they are received damaged, defective, or incorrect.

Return Shipping

If the return or exchange is requested due to a change of mind, the customer is responsible for the return shipping costs.

If you receive an incorrect, damaged, or defective item, we will cover all related shipping costs and ensure the issue is resolved as quickly as possible.

How to Request a Return or Exchange

To initiate a return or exchange, please contact our Customer Support team within 14 days of receiving your order. Kindly include your order number along with a brief description of the issue, and we'll guide you through the next steps.

Thank you for shopping with ADIN. We truly appreciate your trust and are committed to providing you with the best possible shopping experience.